All orders are shipped from the state of California, USA. USPS First-Class Mail International is the cheapest shipping option available but these packages cannot be tracked or traced after we have mailed them. We will provide you with a Customs Declaration Number after the package was mailed which may help you to identify your shipment at your local post office in your country. Contact your local post office or Customs for more details. According to some of our international customers, some packages may take up to 30 days to be delivered. If you prefer to use USPS Priority Mail International instead and the option is not listed, please contact us for an updated quote on the shipping charges.

WE COMBINE SHIPPING. We may combine shipping and handling for multiple items based on weight. We will gladly give you an updated quote before your purchase. Contact us to provide the list of items you want to combine and the full address to get a shipping quote. If you purchase multiple items, please hold on your payment until you receive a consolidated invoice with the adjusted total amount. We will send you an invoice as soon as we can.

2. We ship in 1~3 business days upon receipt of your payment and most packages usually takes 7 to 14 business days to arrive at destination. IMPORTANT NOTE: Your package may be subject to import duties, taxes, and/or customs fees which may be imposed by your local government before the package can be cleared from Customs. You are fully responsible for any of these additional charges. Please contact your local post office and/or customs office to inquire about these charges before placing your order.

Import Duty & Sales Tax

1. Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.

2. These charges are normally collected by the delivering shipping company or when you pickup the item – Do not confuse them for additional shipping charges.

3. We do not mark merchandise values below value or mark items as ‘gifts’. US and International government regulations prohibit and does not tolerate such business practices.

4. State laws require sales tax to be collected on all orders shipped to addresses within the state of California.

1. Send us Message via eBay Messaging System to get the return mailing address.

2. Write down ‘RETURN’ clearly on the envelope or box and send the item(s) back to the address provided.

3. Once the return is received, buyers will be contacted to arrange the refunds for the original purchased amount. Please note that postage is NON-REFUNDABLE. Refunds are for product(s) only. Original shipping fees will be deducted and are NON-REFUNDABLE. Buyers are responsible for postage fees both ways.

4. All returns must be postmarked within 7 days of receipt of your package.

5. If any item is damaged, we must be contacted within 24 hours of receipt of your package. We will not accept any item(s) that has been previously worn or with odors such as perfume, smoke, etc.

6. All original tags must be attached with no signs of wear.

RETURN LIMITATIONS

Jewelry, Cosmetics and FINAL SALE (30% off or higher sale) merchandise may not be returned for a refund or exchange; unless received damaged, defective, or the wrong item(s).

TheMOGAN reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.