Sony Alpha a7 IV Mirrorless Digital Camera with FE 28-70mm f/3.5-5.6 OSS Lens
$2099.95 Buy It Now or Best Offer
free,30-Day Returns
Seller Store hotdigital-international
(23346) 98.2%,
Location: Brooklyn, New York
Ships to: US,
Item: 276720741223
Restocking Fee:No
Return shipping will be paid by:Seller
All returns accepted:Returns Accepted
Item must be returned within:30 Days
Refund will be given as:Money back or replacement (buyer’s choice)
Sony:Sony
MPN:ILCE7M4K/B
UPC:027242623584
Manufacturer:Sony
Sony A7:Sony A7
Type:Mirrorless Interchangeable Lens
Battery Type:Lithium-Ion
Screen Size:3 in
Series:Sony Alpha
Color:Black
Maximum Aperture:f/3.5
Hot Digital Sony Alpha 7 IV Full-frame Mirrorless Camera with 28-70mm Lens Open box SKU: ILCE7M4KB_FCLN Features 33MP full-frame Exmor R back-illuminated CMOS sensorBIONZ XR image processing engine10 fps continuous shooting with AF trackingRecording in 4K 60p 10-bit 4:2:2 with full pixel readout759 phase-detection AF points with up to 94 percent coverage3.68 mega-dot Quad-VGA OLED viewfinder3-inch vari-angle touch-screen LCD monitorMI shoe with digital audio interface Long life Z-battery extendable via USB Type C External flash control from the camera Product Description Prepare to be inspired. The Sony Alpha 7 IV’s true-to-life resolution and remarkable AI-powered autofocus complement a range of world-class features at the cutting edge of imaging technology. Go beyond basic with 33-Megapixel full-frame sensor for outstanding still images and 4K movie quality. This Sony Alpha 7 IV Full-frame Mirrorless Interchangeable Lens Camera comes equipped with a FE 28-70mm F3.5-5.6 OSS Lens (SEL2870), so you can get right into shooting as soon as you get it.33MP High-Resolution Full-Frame Sensor The full-frame 33MP Exmor R back-illuminated CMOS sensor delivers outstanding speed and superb image quality. The use of copper wiring contributes to higher transmission speeds and faster AD (analog to digital) conversion, while fast sensor readout enables 10-bit 4:2:2 4K recording up to 60p. The sensor also provides improved color reproducibility, low-noise performance at all sensitivities, 15+stop dynamic range, and increased AF (autofocus) speed and precision performance. Experience improved levels of color gradation and detail rendering as well as soft, natural-looking human skin textures.BIONZ XR Image Processor For Up To 8x Processing Speed The BIONZ XR engine, also used in the Sony Alpha 1 and Alpha 7S III models, provides up to an 8x increase in processing speed. The engine concentrates real-time processing of AF (autofocus), image recognition, and image quality adjustment to minimize processing latency for greatly increased movie and still processing power. The user interface, network, and file management processing are distributed to deliver a fast response regardless of real-time processing load.Beautiful Images With Reduced Noise Building on the capabilities of the back-illuminated Exmor R image sensor, the powerful BIONZ XR processing engine reveals even higher subjective resolution combined with exquisite detail and texture even in medium and high sensitivity ranges. Impressively low levels of noise are achieved throughout the standard range of ISO 100-51200 (expandable to ISO 50-204800 for stills and ISO 100-102400 for movies).Wide, 15-Stop Dynamic Range Taking advantage of the camera’s full dynamic range of 15 stops, the Alpha7 IV uses image data from the sensor’s 33-megapixels1 to render remarkably delicate detail in landscapes and scenery. This stunning image quality is based on Sony’s unrivaled experience at the front lines of both still-image and movie creation.4K 60p Recording, 4:2:2 10-Bit Recording The Alpha 7 IV gives you an impressive range of video recording options. Full pixel readout without binning allows 4K 60p11 recording in Super 35 mode providing high-resolution smooth footage that can be edited to 2x and 2.5x slow-motion when rendered to 30p or 24p in post-production, and 4K 24p or 30p full pixel readout without binning in full-frame with 7K oversampling. For highly detailed and rich 4K content.7K Oversampling For Beautifully Expressive, Richly Detailed Images Thanks to the increased 33MP1 resolution, the Alpha 7 IV oversamples 7K when recording full-frame 4K movies at up to 30p, resulting in high-resolution, highly detailed 4K for beautifully expressive, rich images. Select the mode that best suits your purpose, and let the camera deliver.Beautiful Color Expression Made Simple, with S-Cinetone The Alpha 7 IV supports S-Cinetone, based on expertise gained through the development of the VENICE CineAlta professional cinema camera line. This look is responsible for the beautiful skin tones for which Cinema Line cameras like the FX9, FX6, and FX3 are widely acclaimed. It delivers natural mid-tones for healthy-looking skin color, plus soft colors and gorgeous highlights. It’s easy to create a more expressive look for your movie imagery without post-editing since S-Cinetone is processed in-camera. What’s in the Box Sony Alpha 7 IV Full-frame Mirrorless Interchangeable Lens CameraBody Cap ALC-B1EMEyepiece Cup FDA-EP18Multi Interface Shoe Cap FA-SHC1MRechargeable Battery NP-FZ100USB charger AC-UUD12Shoulder strapUSB-A to USB-C Cable (USB 3.2)SEL2870 (FE 28-70mm F3.5-5.6 OSS) LensLens Front Cap ALC-F55SLens Rear Cap ALC-R1EMLens Hood ALC-SH132 Specifications Sony Alpha 7 IV Full-frame Mirrorless Interchangeable Lens Camera Image SensorAspect ratio: 3:2Number of pixels (Effective): Approximately 33.0 megapixelsNumber of Pixels (total): Approxixmately 34.1 megapixelsSensor type: 35 mm full frame (35.9 x 23.9 mm), Exmor R CMOS sensorAnti-Dust system: Yes (Charge protection coating on optical filter and image sensor shift mechanism)Recording (still images)Recording format: JPEG (DCF Ver. 2.0, Exif Ver. 2.32, MPF Baseline compliant), HEIF (MPEG-A MIAF compliant), RAW (Sony ARW 4.0 format compliant)Image size (pixels) [3:2]: 35 mm full frame L : 7008 x 4672 (33 M), M : 4608 x 3072 (15 M), S : 3504 x 2336 (8.2 M), APS-C M : 4608 x 3072 (15 M), S : 3504 x 2336 (8.2 M)Image Size (pixels) [16:9]: 35 mm full frame L : 7008 x 3944 (28 M), M : 4608 x 2592 (12 M), S : 3504 x 1968 (6.9 M), APS-C M : 4608 x 2592 (12 M), S : 3504 x 1968 (6.9 M)Image quality modes: RAW (Compressed / Lossless Compressed / Uncompressed), JPEG (Extra fine / Fine / Standard / Light), HEIF (4:2:0 / 4:2:2) (Extra fine / Fine / Standard / Light), RAW and JPEG, RAW and HEIFPicture effect: -Creative style: -Picture profile: Yes (Off / PP1-PP11) Parameters: Black level, Gamma (Movie, Still, S-Cinetone, Cine1-4, ITU709, ITU709 [800%], S-Log2, S-Log3, HLG, HLG1-3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, ResetDynamic range functions: Off, Dynamic Range OptimizerColor space: sRGB standard (with sYCC gamut), Adobe RGB standard and Rec. ITU-R BT.2100 standard (BT.2020 gamut).114bit RAW: YesCreative look: ST, PT, NT, VV, VV2, FL, IN, SH, BW, SE, Custom Look (1-6)Image size (pixels): [4:3]35 mm full frame L : 6224 x 4672 (29 M), M : 4096 x 3072 (13 M), S : 3120 x 2336 (7.3 M), APS-C M : 4096 x 3072 (13 M), S : 3120 x 2336 (7.3 M)Image size (pixels) [1:1]: 35 mm full frame L : 4672 x 4672 (22 M), M : 3072 x 3072 (9.4 M), S : 2336 x 2336 (5.5 M), APS-C M : 3072 x 3072 (9.4 M), S : 2336 x 2336 (5.5 M)Soft skin effect: YesRecording (Movie)Recording format: XAVC S, XAVC HSVideo compression: XAVC S: MPEG-4 AVC/H.264, XAVC HS: MPEG-H HEVC/H.265Audio recording format: LPCM 2 ch (48 kHz 16 bit), LPCM 2 ch (48 kHz 24 bit)2, LPCM 4 ch (48 kHz 24 bit)2, MPEG-4 AAC-LC 2 ch3Creative style: -Picture profile: Yes (Off / PP1-PP11) Parameters: Black level, Gamma (Movie, Still, S-Cinetone, Cine1-4, ITU709, ITU709 [800%], S-Log2, S-Log3, HLG, HLG1-3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, ResetMovie functions: Audio Level Display, Audio Rec Level, PAL/NTSC Selector, Proxy Recording (1280 x 720 (Approx. 6 Mbps), 1920 x 1080 (Approx. 9 Mbps), 1920 x 1080 (Approx. 16 Mbps)), TC/UB, Auto Slow Shutter, Gamma Disp. AssistCreative look: ST, PT, NT, VV, VV2, FL, IN, SH, BW, SE, Custom Look (1-6)Movie recording system (XAVC HS 4K): 3840 x 2160 (4:2:0, 10bit, NTSC) (Approx.): 60p (150 Mbps / 75 Mbps / 45 Mbps)5 6, 24p (100 Mbps / 50 Mbps / 30 Mbps)6, 3840 x 2160 (4:2:0, 10bit, PAL) (Approx.): 50p (150 Mbps / 75 Mbps / 45 Mbps)5, 3840 x 2160 (4:2:2, 10bit, NTSC) (Approx.): 60p (200 Mbps / 100 Mbps)56, 24p (100 Mbps / 50 Mbps)6, 3840 x 2160 (4:2:2, 10bit, PAL) (Approx.): 50p (200 Mbps / 100 Mbps)5Movie recording system (XAVC S-I 4K): 3840 x 2160 (4:2:2, 10bit, NTSC) (Approx.): 60p (600 Mbps)56, 30p (300 Mbps)6, 24p (240 Mbps)3840 x 2160 (4:2:2, 10bit, NTSC) (Approx.): 60p (600 Mbps)56, 30p (300 Mbps)6, 24p (240 Mbps)6, 3840 x 2160 (4:2:2, 10bit, PAL) (Approx.): 50p (500 Mbps)5, 25p (250 Mbps) 6, 3840 x 2160 (4:2:2, 10bit, PAL) (Approx.): 50p (500 Mbps)5, 25p (250 Mbps)Movie recording system(XAVC S-I HD): 1920 x 1080 (4:2:2, 10bit, NTSC) (Approx.): 60p (222 Mbps)6, 30p (111 Mbps)6, 24p (89 Mbps)6, 1920 x 1080 (4:2:2, 10bit, PAL) (Approx.): 50p (185 Mbps), 25p (93 Mbps)Color space: Rec. ITU-R BT.2100 standard compatible (BT.2020 gamut)4Slow and quick motion (Shooting frame rate): NTSC mode: 1 fps, 2 fps, 4 fps, 8 fps, 15 fps, 30 fps, 60 fps, 120 fps8,7, PAL mode: 1 fps, 2fps, 3fps, 6fps, 12fps, 25fps, 50fps, 100fps8,7Soft skin effect: YesUSB StreamingVideo data format: MJPEG, YUV4209Video resolution: 3840 x 2160 (15p / 12.5p) / 1920 x 1080 (60p / 50p / 30p / 25p) / 1280 x 720 (30p / 25p)Audio data format: LPCM 2 ch (16 bit 48 kHz)Simultaneous internal recording: YesRecording SystemLocation information Link from smartphone: YesMedia: SD memory card, SDHC memory card (UHS-I/II compliant), SDXC memory card (UHS-I/II compliant), CFexpress Type A memory cardMemory card slot: SLOT1: Multi slot for SD (UHS-I/II compliant) memory card / CFexpress Type A card, SLOT2: Slot for SD (UHS-I/II compliant) memory cardRecording mode on 2 memory cards: Simult. Rec, Sort, Auto Switch Media, CopyNoise ReductionNoise reduction: Long exposure NR: On/Off, available at shutter speeds longer than 1 s, High ISO NR: Normal / Low / OffWhite balance: White Balance Modes Auto / Daylight / Shade / Cloudy / Incandescent / Fluorescent / Flash / Underwater / Color Temperature (2500 to 9900 K) and color filter / CustomShutter AWB Lock: Yes (Shut. Halfway Down / Cont. Shooting / Off)FocusFocus type: Fast Hybrid AF (phase-detection AF / contrast-detection AF)Focus mode: AF-A (Automatic AF), AF-S (Single-shot AF), AF-C (Continuous AF), DMF (Direct Manual Focus), Manual FocusFocus area: Wide / Zone / Center Fix / Spot / Expand Spot / TrackingFocus sensor: Exmor R CMOS sensorFocus point: 35 mm full frame: 759 points (phase-detection AF), APS-C mode with FF lens: 713 points (phase-detection AF), with APS-C lens: 575 points (phase-detection AF) / 425 points (contrast-detection AF)Focus sensitivity range: EV-4 to EV20 (ISO100 equivalent with F2.0 lens attached)Other FeaturesPredictive control, Focus lock, AF Track Sens. (Still), AF Subj. Shift Sensitivity (Movie), AF Transition Speed (Movie), Switch V/H AF Area, AF Area Regist., Circ. of Focus Point, Focus Map (Movie), AF Assist (Movie)AF illuminator: Yes (with Built-in LED type)AF illuminator range: Approximately 0.3 m – approx. 3.0 m (with FE 28-70 mm F3.5-5.6 OSS lens attached)Focus type with LA-EA3 (Sold separately)Phase-detection: EYE AF [Still images] Human (Right/Left Eye Select) / Animal (Right/Left Eye Select) / Bird, [Movie] Human (Right/Left Eye Select) / Animal (Right/Left Eye Select) / BirdExposureExposure compensation: +/- 5.0 EV (1/3 EV, 1/2 EV steps selectable)Metering type: 1200-zone evaluative meteringMetering sensor: Exmor R CMOS sensorMetering sensitivity: EV-3 to EV20 (at ISO100 equivalent with F2.0 lens attached)Metering mode: Multi-segment, Center-weighted, Spot (Standard / Large), Entire Screen Avg., HighlightExposure bracketing: Bracket: Cont., Bracket: Single, 3/5/9 frames selectable. (Ambient light, Flash light)AE Lock: Locked when shutter button is pressed halfway. Available with AE lock button. (On/Off/Auto)Exposure modes: [Still images] Intelligent Auto (Auto) / Program Auto (P) / Aperture Priority (A) / Shutter Priority (S) / Manual Exposure (M), [Movie] Intelligent Auto (Auto) / Program Auto (P) / Aperture Priority (A) / Shutter Priority (S) / Manual Exposure (M) / Flexible Exp. Mode, [Slow and Quick Motion] Intelligent Auto (Auto) / Program Auto (P) / Aperture Priority (A) / Shutter Priority (S) / Manual Exposure (M) / Flexible Exp. ModeISO sensitivity (Recommended Exposure Index): Still images: ISO 100-51200 (ISO numbers from 50 to 204800 can be set as expanded ISO), AUTO (ISO 100-12800, selectable lower limit and upper limit), Movies: ISO 100-51200 equivalent (ISO numbers up to 102400 can be set as expanded ISO), AUTO (ISO 100-12800, selectable lower limit and upper limit)Scene selection: -Anti-flicker shoot: YesViewfinderViewfinder type: 1.3 cm (0.5 type) electronic viewfinder (Quad-VGA OLED)Field coverage: 100%Magnification: Approx. 0.78x (with 50 mm lens at infinity, -1m)Eye point: Approx. 23 mm from the eyepiece lens, 18.5 mm from the eyepiece frame at -1m-1 (CIPA standard)Number of dots: 3 686 400 dotsDioptre adjustment: -4.0 to +3.0 m1Finder frame rate selection: STD 60 fps / HI 120 fpsDisplay function: Histogram, Real-time image-adjustment display, Digital level gauge, Grid line, Focus check, Peaking MF, Zebra, Movie marker, Emphasized display during RECLCD ScreenMonitor type: 7.5 cm (3.0-type) type TFTNumber of dots: 1 036 800 dotsTouch panel: YesBrightness control: Manual (5 steps between -2 and +2), Sunny Weather modeAdjustable angle: Opening angle: Approx. 176-degrees., Rotation angle: Approx. 270-degreesFocus magnifier: Yes, Focus Magnifier (35 mm full frame: 5.5x / 11.0x, APS-C: 3.6x / 7.2x)Shutter type: Electronically-controlled, vertical-traverse, focal-plane typeShutterType: Mechanical shutter / Electronic shutterShutter speed: Still images: 1/8000 to 30 s, Bulb, Movies (NTSC mode): 1/8000 to 1/4 (1/3 steps), up to 1/60 in AUTO mode (up to 1/30 in Auto slow shutter mode), Movies (PAL mode): 1/8000 to 1/4 (1/3 steps), up to 1/50 in AUTO mode (up to 1/25 in Auto slow shutter mode)Flash Sync. Speed: 1/250 s (35 mm full frame), 1/320 s (APS-C)10Electronic front curtain shutter: Yes (ON/OFF)Silent shooting: Yes (ON/OFF)Flash ControlControl: Pre-flash TTL11Flash compensation: +/- 3.0 EV (switchable between 1/3 and 1/2 EV steps)Flash modes: Flash off, Autoflash, Fill-flash, Slow Sync., Rear Sync., Red-eye reduction (on/off selectable), Wireless12, Hi-speed sync.12Recycling time: -External flash compatibility: Sony α System Flash compatible with Multi Interface Shoe, attach the shoe adaptor for flash compatible with Auto-lock accessory shoeFE level lock: YesWireless control: Yes (Light signal: Available with Fill-flash, Slow Sync., Hi-speed sync. / Radio signal: Available with Fill-flash, Rear Sync., Slow Sync., Hi-speed sync.)DriveSelf-timer: 10 s delay / 5 s delay / 2 s delay / Continuous self-time / Bracketing self-timerDrive modes: Single shooting, Continuous shooting (Hi+/Hi/Mid/Lo selectable), Self-timer, Self-timer (Cont.), Bracket: Single,Bracket: Cont., White Balance bracket, DRO bracketContinuous Drive Speed (approx. max.): Continuous shooting: Hi+: 10 fps, Hi: 8 fps, Mid: 6 fps, Lo: 3 fps13No. of recordable frames (approx.): JPEG Extra fine L: over 1000 frames, JPEG Fine L: over 1000 frames, JPEG Standard L: over 1000 frames, RAW: over 1000 frames, RAW and JPEG: over 1000 frames, RAW (Lossless Compressed): over 1000 frames, RAW (Lossless Compressed) and JPEG: over 1000 frames, RAW (Uncompressed): over 1000 frames, RAW (Uncompressed) and JPEG: 828 frames13Pixel shift multi shooting: -Size and WeightDimensions (W x H x D): Approx. 131.3 mm x 96.4 mm x 79.8 mm, approx. 131.3 mm x 96.4 mm x 69.7 mm (From grip to monitor) (approx. 5 1/4 x 3 7/8 x 3 1/4 inches, approx. 5 1/4 x 3 7/8 x 2 3/4 inches (From grip to monitor))Weight (with battery and memory card included): Approx. 658 g (approx. 1 lb 7.3 oz)Other FeaturesPlayMemories Camera Apps: – Clear image zoom: Still images: Approx. 2x, Movies: Approx. 1.5x (4K), Approx. 2x (HD)Digital zoom: Smart zoom (Still images): 35 mm full frame: M: approx. 1.5x, S: approx. 2x, APS-C: S: approx. 1.3x, Digital zoom (Still images): 35 mm full frame: L: approx. 4x, M: approx. 6x, S: approx. 8x, APS-C: M: approx. 4x, S: approx. 5.3x, Digital zoom (Movie): 35 mm full frame: approx. 4x, APS-C: approx. 4xFace detection: Modes: Face/Eye Priority in AF, Face Priority in Multi Metering, Regist. Faces PrioritySelf-portrait self-timer: -Others: -Image StabilizationType: Image Sensor-Shift mechanism with 5-axis compensation (Compensation depends on lens specifications)Compensation effect: 5.5 stops (based on CIPA standard. Pitch/yaw shake only. With Planar T* FE 50 mm F1.4 ZA lens mounted. Long exposure NR off.)PrintCompatible standards: Exif Print, Print Image Matching III Custom FunctionType: Custom key settings, My Menu, My Dial Settings, Reg Cust Shoot Set, Programmable Setting (Body 9 sets / memory card 12 sets)Lens CompensationSetting: Peripheral Shading, Chromatic Aberration, Distortion, Breathing (Movie)OthersOperating temperature: 0 – 40 -degrees C (32 – 104-degree-F)AudioMicrophone: Built-in, stereoSpeaker: Built-in, monauralInterfaceMulti interface shoe: Yes (with Digital Audio Interface)15PC interface: Mass-storage / MTPMulti / Micro USB Terminal: Yes14Bluetooth: Yes (Bluetooth Standard Ver. 4.1 (2.4 GHz band))Mic terminal: Yes (3.5 mm Stereo minijack)Sync terminal: -Headphone terminal: Yes (3.5 mm Stereo minijack)Vertical grip connector: YesLAN Terminal: -Functions: FTP Transfer Func. (Wired LAN(USB-LAN), USB Tethering, Wi-Fi), View on Smartphone, Remote control via Smartphone, PC Remote, BRAVIA Sync (Control for HDMI), PhotoTV HDPlaybackPhoto capture: YesModes: Single (with or without shooting information Y RGB histogram and highlight/shadow warning), Index view, Enlarged display mode (L: 19.5x, M: 12.8x, S: 9.7x), Auto Review, Image orientation, Folder selection (Date / Still / Movie), Protect, Rating, Display as Group, Shot Mark (Movie), Divider Frame, CropAccessibilityScreenreader: Yes (Language: English, Speed: 7 steps, Volume: 16 steps)16PowerUSB power supply: Yes (Available with USB Type-C Terminal. USB Power Delivery compatible)Supplied battery: One rechargeable battery pack NP-FZ100Battery Life (Still Images): Approx. 520 shots (Viewfinder) / approx. 580 shots (LCD monitor) (CIPA standard)17Battery Life (Movie, actual recording): Approx. 100 min (Viewfinder) / Approx. 110 min (LCD monitor) (CIPA standard)18Battery Life (Movie, continuous recording): Approx. 170 min (Viewfinder) / Approx. 175 min (LCD monitor) (CIPA standard)Internal battery charge: Yes (Available with USB Type-C Terminal. USB Power Delivery compatible)Power consumption with Viewfinder: Still images: approx. 3.8 W (with FE 28-70 mm F3.5-5.6 OSS lens attached), Movies: approx. 5.7 W (with FE 28-70 mm F3.5-5.6 OSS lens attached)Power consumption with LCD screen: Still images: approx. 3.4 W (with FE 28-70 mm F3.5-5.6 OSS lens attached), Movies: approx. 5.6 W (with FE 28-70 mm F3.5-5.6 OSS lens attached)LensLens mount: E-mount Shipping Payment Returns Shipping for this Auction is FREE in the Continental US Lower 48 states only. Shipping Fees include all Handling & Insurance. Domestic Shipping to lower 48:All Shipping Prices Include Shipping Handling and Insurance Domestic Shipping to Alaska, Hawaii, Puerto Rico and US Territories:The free shipping is for the lower 48 only. Shipping to APO/FPO’s: In order to get a quote please e-mail us with your APO/FPO zip code first. We will respond with the shipping cost. Please note there are some locations we will NOT be able to ship to. The free shipping is for lower 48 only International Shipping: Paypal is our only accepted from of payment . Shipping charges only cover the cost of shipping and insurance. HotDigital is not responsible for any customs/duty/tax/brokerage fees that may be incurred. These are the sole responsibility of the buyer. As these fees are assessed by each country we are unable to quote a price for or control them. We can only ship to addresses which are Confirmed or Verified through PayPal. We cannot declare items at a lesser value or as “gifts.” Tax: NY & NJ State Residents please add your local Sales Tax. Hotels: We DO NOT Ship to Hotels. Express Shipping: Express Shipping is for the lower 48 states only. There is no express shipping available for Alaska, Hawaii, Puerto Rico, U.S. Territories and International orders. Paypal: Feel free to use Paypal to pay for your auction. For customer service please contact us through eBay Messages Immediate payment via U.S. PayPal account is required. (No International PayPal accepted). If you need special arrangements, please contact us through eBay Messages. After your order has been shipped, you will receive an e-mail with the name of the carrier and the tracking number, so you can track your package.If you are not satisfied with any part of our service we would appreciate if you would contact us first to correct the problem, prior to your leaving your feedback. Returns are permitted If you are not satisfied with your purchase and must be initiated by the buyer within 14 days from delivery date. For Domestic Purchases: If you are not satisfied with your purchase, you may return it (see exceptions in Paragraph g) below) within 14 days of receipt, for a refund, or a replacement – subject to the following: a) Contact Hotdigital to receive a Returned Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement. Products cannot be returned without an RMA number. b) In order to be eligible for a full refund, less shipping expenses, your returned merchandise must be in its original unopened mint condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their ‘blister-pack’ display packaging are non refundable. c) Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is offered with “Free Shipping,” this means we are paying the freight on your behalf. If that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund. If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your behalf need to be deducted from your refund. d) The issuance of an RMA# does not guarantee final disposition, as all returns are subject to our inspection. If the product you are returning is not in brand new, mint condition, as per Paragraph b) it is non refundable and can be picked up of subject to at least 15% restocking fee. If your return is missing accessory components, or shows signs of wear and tear – restocking fees will be higher. So please limit your Returns to unopened items in their original condition with all documentation, packing material, and accessories intact. For specific restocking fees that may be applicable to your Return, please contact us through eBay Messages e) Returns should be packed in an outer shipping carton, to avoid defacing the original box/packing of the product. The RMA# should be clearly inscribed on the shipping label. A copy of your invoice and Order # should be included, and your Return should be insured, with shipping costs pre-paid. We cannot accept any COD shipments. g) There are product categories which are not returnable, due to hygienic, sanitary, or other reasons, as required by the respective Manufacturers. Please review the categories below to make sure that your purchase qualifies to be returned. Purchases from these categories are final. In case any of these items is defective, Customer must return them to the respective authorized service centers, for repair or replacement at the option of the Manufacturer. These items cannot be returned to the Merchant. For Warranty information, merchandise Damaged in Transit, or Order Cancellations, please contact us through eBay Messages. In an event where there is an error regarding a price error or description we will notify you ASAP. In this event there will be no obligation to proceed with the purchase. Any amount charged to the customer will be 100% refunded. For International Purchases: Returns will be accepted within 14 days of the receipt of the item. In order to be eligible for a refund your returned merchandise must be in its original unopened mint condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their ‘blister-pack’ display packaging are non refundable. Buyer must pay return shipping via the same method originally shipped.
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