We only accept payment through PayPal. We only ship to PayPal verified addresses. Please note that immediate payment is required in order to process your order and get it shipped out to you as soon as possible. Cancellations are processed as quickly as possible and we do our best to cancel each that comes in. If the order is already boxed up with a shipping label it may be difficult, especially during the holiday season.

We offer FREE Standard shipping on all orders in the continental United States. Most orders ship one business day (Mon-Fri except holidays) after receiving payment. We choose the carrier based on distance, rates, and speed with your convenience in mind. We offer competitive rates for international orders using eBay’s Global Shipping Program. Please review the shipping and handling rates as well as restrictions before making your purchase.

Though we strive to ship all orders in a timely manner we are not responsible for carrier delays. Note that transit times may vary, particularly during times of high volume sales and holidays.

If you are not 100% satisfied with your purchase, we offer a 30-day money back guarantee. Note: If an item is defective or does not match the listing there is no restocking fee. If an item is returned for any other reason it is subject to a restocking fee. A restocking fee up to 20% may be applied based on the condition of the returned item.
Please note:
Each product has a serial number that uniquely identifies the item. When your order ships, we scan the serial number and add it to the history of the order.
Removal or alteration of a product’s UPC or serial number will automatically void your return. Products that are returned with a missing, damaged or altered serial number will be refused by our loss prevention team and returned to the customer.

Pro-Distributing’s commitment to 100% customer satisfaction is backed by a 30-Day Money Back Guarantee. Questions? Please feel free to contact us. We are here to be your one stop shop and provide a great shopping experience for you!

Pro-Distributing is committed to providing our customers with the best shopping experience. We want all customers to be to have a positive order experience from the moment they place the order until the time they retire the item they purchased. If you have a question or need any assistance please send us a message through the eBay Message System. Our dedicated customer service team always answers emails quickly. During the holiday season it may take up to one business day for a reply but we work hard to answer all emails right away.