Christopher Warren How to Create Sustainable Hospitality (Paperback) (UK IMPORT)
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Book Title:How to Create Sustainable Hospitality
Title:How to Create Sustainable Hospitality
Subtitle:A handbook for guest participation
ISBN-10:1911635662
EAN:9781911635666
ISBN:9781911635666
Release Date:03/31/2023
Release Year:2023
Country/Region of Manufacture:GB
Item Height:246mm
Genre:Business & Finance
Topic:Science Nature & Math
Publication Year:2023
Type:Textbook
Format:Trade Paperback
Language:English
Subject Area:Business & Economics
Publication Name:How to Create Sustainable Hospitality : a Handbook for Guest Participation
Author:Christopher Warren
Publisher:Goodfellow Publishers, The Limited
Item Length:9.7 in
Subject:Industries / Hospitality, Travel & Tourism
Item Width:7.4 in
Number of Pages:294 Pages
eBay Further Details Title: How to Create Sustainable Hospitality Condition: New Subtitle: A handbook for guest participation ISBN-10: 1911635662 EAN: 9781911635666 ISBN: 9781911635666 Publisher: Goodfellow Publishers Limited Format: Paperback Release Date: 03/31/2023 Description: Guests directly account for over 50% of resource use in hotels and as much as 90% in self-catering accommodation. They are quite simply the most significant factor contributing to hospitality’s ongoing carbon emissions. Given the targets to reduce carbon emissions by 66% by the year 2030, it is imperative that practical solutions for the accommodation sector are created and applied fast. ‘How to Create Sustainable Hospitality: a handbook for guest participation’ is the first text to demonstrate how to actively persuade guests to participate in achieving sustainable hospitality.Practitioners and commentators have tended to criticise guests, believing they won’t “sacrifice” while on holiday. However, social trends show there is increasing consumer expectations for more sustainable services, e.g. reduction of food waste, elimination of single serve plastic, as well as firm evidence that consumption is not linked to guest happiness. The opportunity is therefore to design experiences which deliver better hospitality by inviting guests to apply saving behaviours that do not mean they will have a less enjoyable experience. Based on 16 years personally delivering sustainable hospitality experiences face to face with guests and conducting the first hard research on guest engagement at a variety of sites in Australia and Europe (from 1000-bedroom hotels and B&Bs to self-contained holiday homes and timeshare lodges), the author presents a tried and tested five step methodology on how to directly, effectively and successfully involve guests to conserve resources. This presents a new paradigm for tourism. ‘How to Create Sustainable Hospitality: a handbook for guest participation’ presents a clearly written, jargon-free, practical solution and: * Is the first book to focus on guests as an active and critical component in sustainable consumption and production at their holiday or business accommodation;* Introduces a five-step methodology on how to directly and effectively involve guests in saving energy and water, reducing food waste and cutting carbon. It delivers a practical solution that has been successfully applied to achieve a fast ROI with scientifically measured savings; * Uses social practice theory to describe why people do not save resources and how we can better design hospitality experiences * Uses persuasive theory to explain how to communicate with guests and by so doing increase stay satisfaction, ‘delight’ and brand reputation;* Includes hundreds of case examples and scientific research to illustrate how the theories works in practice; * Explains “how” to change – not just the need for change.Part of the Responsible Tourism Series edited by Harold Goodwin, Director of Responsible Tourism, Institute of Place Management at Manchester Metropolitan University and John Swarbrooke, Associate Dean-International, Plymouth Global, Plymouth University, UK Language: English Country/Region of Manufacture: GB Item Height: 246mm Item Length: 189mm Author: Christopher Warren Genre: Business & Finance Topic: Science Nature & Math Release Year: 2023 Missing Information? Please contact us if any details are missing and where possible we will add the information to our listing.
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